Check-in and check out: Check-in time is 3 pm. If you should arrive earlier, we will make every effort to accommodate you when possible. We will gladly store your luggage until check-in time. Check-out time is 11 am. We will be happy to store your luggage if needed.
Minimum stay: In the summer, we generally require a 3-night minimum during the weekend and a 2-night minimum during the week.
Deposits: A deposit equal to the first 3 nights lodging, or 50% of any stay longer than 6 nights, is required to confirm reservations.
Cancellations: For all cancellations, regardless of circumstance, a 10% service charge will be retained by Arbor Cottage. For cancellations made within 15 days of your scheduled arrival, you will be held financially responsible for your entire reservation, unless Arbor Cottage can fill the vacancy. Changes of reservation date or early departure are treated as cancellations and will carry the same fee. You are, however, always welcome to send a friend or a family member in your place. Because we are a small inn, cancellations affect us significantly, therefore we must abide by our policy in all circumstances.
Travel Insurance: We realize that cancellations are often beyond your personal control. For this reason we recommend purchasing travel insurance for peace of mind. For insurance information please visit: www.insuremytrip.com
Additional guests: There is a $35 nightly charge for a third room-occupant.
Children: We accept children age 10 and older.
Smoking: The Town of Nantucket does not allow smoking in public places. Guests are welcome to smoke in our garden.